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Giles Coren and Monica Galetti travel the globe visiting some of the world's most incredible hotels. They go beyond the lobby to see the areas that the public never see and roll up their sleeves to work alongside staff.
Giles and Monica join the 9,500 staff working at one of the world's largest hotels. As well as viewing some of the facilities on offer they go behind the scenes to see the parts of the hotel guests never see.
Giles and Monica visit Mashpi Lodge in the Ecuadorian rainforest which features a gondola cable car to transport guests through the forest canopy. The pair learn how eco-tourism is saving endangered species.
Giles and Monica discover a unique hotel in Kenya where giraffe, guests and staff all co-exist. They then visit the Sasaab Lodge a 6-acre plot set within 82,000 acres of land owned by the Samburu tribe who receive a fee for each guest.
Giles and Monica visit and go to work in the luxury hotel in Marrakesh, which was built by royal decree to showcase the region. Monica learns how to pleat the curtains while Giles dons the uniform of a butler.
Giles and Monica visit the hotel sited off the northeast coast of Newfoundland. Housekeepers Cynthia and Lori rope Giles into a boat race while Monica learns the secret of growing the perfect potato.
Giles and Monica's final stop-off takes them 120 miles north of the Arctic Circle into Swedish Lapland. Giles joins the artists who craft the rooms from huge blocks of ice while Monica meets the hotel's 82-year-old reindeer-meat supplier.
Return of the series exploring extraordinary hostelries. Giles Coren and Monica Galetti explore one of the world's most luxurious eco resorts on the small island of Tetiaroa in French Polynesia. Surrounded by a beautiful coral reef and an abundance of marine life, they work alongside staff of the exclusive Brando Resort to serve five-star luxury to guests paying up to £11,000 per a night.
In the second episode, Giles and Monica travel to the Anantara Al Jabal Al Akhdar in Oman. It is the highest five-star hotel in the Middle East and a resort seeking to blend local tradition with modern tastes. Built to resemble an ancient Omani fort, and situated 2,000 metres above sea level on the rim of a dramatic canyon, the hotel has recently made the most of its location by constructing a jaw-dropping via ferrata and zip-wire rope course along the cliff edge. Led by the hotel's mountain guru Maher, Giles and Monica undertake a test-run of the stunning adventure course before it opens to guests, facing 30-metre drops and Giles's prolific fear of heights.
Giles Coren and Monica Galetti head to the foothills of the Swiss Alps to experience a very different type of travel - health and wellness tourism. The Grand Resort Bad Ragaz houses not only multiple restaurants, spas and golf courses but also Olympic-standard sports facilities - and a high-spec clinic boasting 80 medical staff, who offer guests everything from sleep therapy to dietary advice and surgery.
Monica and Giles hop across to Ireland to scale the imposing and ancient ramparts of Ashford Castle. Founded 800 years ago & set in 350 acres, it later became the family home of the Guinness family. With the help of hotel historian, Fintan, Giles discovers that the castle has had a rollercoaster journey through the centuries, sporadically reaching moments of real jeopardy, only to be saved by a turn of events or new owners. As recently as 2011, the hotel went into receivership but was bought in the nick of time and, after undergoing a £50 million restoration, has the ambition to be the best hotel in the world.
Giles Coren and Monica Galetti visit a hotel in South Africa that has been built into a 187-foot tall former grain silo and which also incorporates a museum of contemporary art. They are challenged to wash the building's 96 windows inside and out, and discover how staff have coped with the challenge of keeping the place clean in the wake of the worst drought to hit Cape Town in a century.
Giles Coren and Monica Galetti travel to South America to work in Vira Vira, a hacienda hotel that overlooks an active volcano near Pucon, the adventure capital of Chile. Giles and Monica prepare a meal for guests, go trekking through the Chilean forests on horseback and hear how the chef has an abundance of Chilean produce for his recipes. Last in the series.
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Monica and Giles travel to the self-governing Chinese city of Macau, which is the gambling capital of the world, welcoming millions of Chinese visitors every year. Joining the 6,000 staff of its newest super-hotel, the MGM Cotai, Monica gets special access to The Mansion, a secret VIP world of huge suites where even money can’t buy a stay. Giles flies through the air in one of the world’s most technologically advanced theatres and helps create the floral displays for Chinese New Year.
Monica Galetti and Giles Coren visit the Scottish Highlands to work at The Torridon, Britain's most northerly five star hotel. Its need to balance a luxury stay with being self-sufficient has Monica collecting sea-weed for the kitchen and helping to herd Highland Cattle. Meanwhile, Giles learns to change toilet seats and joins the staff in their afternoon off for a swim in the beautiful but freezing cold loch.
In this episode, Monica Galetti and Giles Coren visit Schloss Elmau, a hotel deep in the snowy Bavarian Alps that claims to be a cultural hideaway and restore their guests mind, body and soul. Monica joins in the daily meditation session for the restaurant staff, and Giles recites poetry and travels to a mountain hut to serve dinner, while dressed in lederhosen. They join the hotel guests for an evening of world-renowned musicians playing for free.
Monica Galetti and Giles Coren visit Jade Mountain, a hand-built hotel in St Lucia where each room has no outer wall and so is open to the ocean view - as well as having its own private infinity pool. Giles finds that room service here is tougher than it seems, and Monica dives for lionfish, which they both serve to guests visiting especially to have their wedding on the beach.
Monica Galetti and Giles Coren visit the Yorkshire Dales to work at Swinton Estate, the ancestral home of Lord and Lady Masham. By taking a look the heart of the grand house and its countryside charm, as well as the wider estate, which has opened up to for guests to enjoy, Monica and Giles learn about the challenges of making history pay in the modern world.
Monica Galetti and Giles Coren stay in the city they live in to work at the Shangri-La Hotel, in Britain's highest hotel. Their expectations of a standard business guest experience are blown away by discovering a hotel that makes guests' personal moments special. From bath butlers to marriage proposals, the hotel is a resort for celebrations in the clouds.
Monica and Giles work behind the scenes of a hotel that is all about getting out into Iceland's incredible landscape of volcanoes and glaciers.
Monica and Giles travel to Madeira, famous for its year-round springlike weather, to work in one of Europe's leading hotels: Reid’s Palace.
Monica and Giles work in an glass-fronted hotel, overlooking the historic Croatian town of Rovinj, that seeks to work in harmony with the culture it has come from.
Monica and Giles travel to Copenhagen to work at Nimb Hotel in Tivoli Gardens, where looking after guests means riding rollercoasters and booking avant-garde restaurants.
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